Who is HammondCare?

HammondCare is an independent Christian charity specialising in dementia and aged care, palliative care, rehabilitation and older persons' mental health.

Regarded nationally and internationally as one of Australia’s most innovative health and aged care providers, HammondCare offers hospital care, residential care, community services, and independent living accommodation.

HammondCare is passionate about improving quality of life for people in need and has a particular commitment to dementia care and research as well as to people who are financially disadvantaged.

What services does HammondCare offer?

HammondCare offer a wide range of aged care services including community care (HammondAtHome), respite care, independent living (HammondGrove), and Residential Care.

Where are HammondCare villages located?

HammondGrove villages are at two locations: Hammondville in Sydney’s south-west, and Miranda in Sydney’s south-east.

Strathearn Villas

How do I get in contact with Strathearn Villas?

To learn more about Strathearn Villas or to get in contact with the general manager, please visit the website.

HammondCare At Home

What is HammondCare At Home?

HammondCare At Home provide care services for older people who live at home. These services are provided by experienced carers who help you with shopping, cleaning, clinical care, transport and much more.

What home care services do HammondCare provide?

HammondCare provide a variety of home care services including: Home Care Packages, Respite Cottage care, In Home Overnight Respite, In Home Respite, Palliative Care, and Transition Care.

Find out more about HammondCare At Home on our website.

How do I access a home care package?

To access a home care package you will need to be assessed by a member of an Aged Care Assessment Team (ACAT).

If you are assessed as eligible for a package, you will be put in touch with home care providers in your area. There may be a waiting period for packages in some areas.

Once you have been offered a package by a home care provider, they will help you plan your package based on your specific needs.

What services do I receive in a home care package?

A Home Care Package is a coordinated package of services tailored to meet a client's specific care needs. Home Care Packages provide older people with an alternative to moving from their home to a residential care facility. A range of care services can be provided as part of a Home Care Package, including care services, support services, clinical services and other services to support people to remain living at home for as long as possible.

There are four levels of home care packages. Levels of care differ depending on assessed need.

What are the costs for a home care package?

The Australian Government pays for the bulk of aged care in Australia. But as with all aged care services, it's expected you'll contribute to the cost of your care if you can afford to do so. You will never be denied the care you need because you can't afford it.

Any fees will be discussed and agreed upon with your service provider before you receive the relevant services.

Please consult the My Aged Care website for the most up-to-date fee structure.

Retirement Living

When I enter into an Independent Living Unit, do I own the unit?

Residents have a license to occupy the premises.

What will entry into HammondGrove cost me?

Residents pay an Ingoing Contribution for accommodation in our villages. A fortnightly recurrent charge is also payable. These charges vary based on the accommodation type and village location, and cover expenses such as building insurance, water and council rates and building/garden maintenance.

Neither contents insurance nor utility charges are included in the recurrent charge.

Can the recurrent charge be increased?

The recurrent charge is established each financial year, based on operational expenditure of the village and CPI (Consumer Price Index). The budget is discussed with residents. Any increase is annual from July 1 each financial year.

Is Stamp Duty payable on the in-going contribution?

No, there is no Stamp Duty or other tax payable when you enter into a contract agreement with HammondCare.

Can I move out whenever I want to, and am I responsible for selling my property?

You are free to move out of the village when you wish. When a resident leaves a village, they are not required to sell the property – HammondCare takes care of that. A departure fee is calculated from your date of entry and deducted from your in-going contribution, and the balance will be refunded to you upon leaving.

Hammondcare refunds the ingoing contribution less the relevant Departure Fee owing. There is no Capital Gain or Capital Loss factored into the refund, just the Deferred Management Fee.

What is the “Deferred Management Fee” and how does it apply?

Deferred Management Fee is the term used to describe those funds deducted by HammondCare (operator) at the time of settlement of the sale or the re-occupancy of an apartment or villa.

The amount of the HammondCare Deferred Management Fee is 30% capped at 6 years.

This payment is deferred until the end of the occupancy to allow our residents better use of their cash flow throughout their life in the village.

Our village management is happy to provide you with an explanation of our terms. It is essential that your family also understands the nature and terms of the fee.

How do I select and secure an apartment?

If you are purchasing off the plan for HammondGrove Miranda, our Sales Manager will work with you to secure an exclusive reservation of the home that will best suit your criteria. At that time a waitlist fee of $200.00 will be required. A letter of intent and disclosure statement will then be mailed to you. 14 days after receipt of these documents you are required to return the letter of intent with 5% deposit. Settlement of your new home will be on handover.

Do I need to sign any contracts?

You do not need to sign any contracts until your existing home is sold and you do not need to pay any further monies until the sale of your existing home is settled. If you do not manage to sell your existing home at a price acceptable to you, you may cancel the reservation without any penalty.

If you do not need to sell a property to fund your move, at the time of reservation you will be asked to set a date with us upon which, you will pay your ingoing amount in full and move into your new home. This date will be subject to the completion of the construction of your new home and dependent on the receipt of any required occupancy approvals.

Your HammondGrove sales manager will be able to discuss a time frame with you that is relevant to your requirements.

Can I have visitors stay in my unit?

Family and friends of HammondGrove residents are welcome to visit at any time and may use the communal facilities while in your company.

However, we would appreciate you informing Management that you are expecting house guests so staff and other residents do not have security concerns and that in the event of any emergency we are aware of who is on site.

If you are having guests stay for more than one month written consent must be obtained from Management.

Are children welcome?

Children are most welcome at the village. They must however at all times, be supervised and in the company of a resident when using village facilities such as the pool, lift and other community facilities.

Naturally, as in any caring community, it is expected by our residents that they will not be inconvenienced by others. It is especially important for children to consider the safety of other residents.

Are pets permitted?

HammondCare is pet friendly, recognising the value of pets and the companionship they provide. We do however request that domestic animals must not intrude on anyone’s quiet enjoyment of their home and village amenities.

Are there extra support services available to me as an Independent Living resident?

Yes. HammondCare offers a wide range of services such as domestic assistance, personal care, health care services, transport, social support and respite. These services are available as part of government and non-government funded programs. Please check what services are available at each location.

Learn more about HammondCare services on our website.

Am I able to rent?

Depending on availability, units at HammondGrove Hammondville may be available for rental.

What happens if I can no longer live independently in my HammondGrove accommodation?

HammondCare operates a range of residential care homes across Sydney. Entry to these cares homes is subject to assessment by an Aged Care Assessment Team.

HammondCare also operates HammondAtHome. HammondAtHome provide care services for older people who live at home. These services are provided by experienced carers who help you with shopping, cleaning, clinical care, transport and much more. 

More information is given at HammondCare's website.

Residential Care

What is Residential Care?

Residential aged care is for older people who can no longer be supported in their own home and who require a greater level of care and support. Residential aged care can be offered as either permanent or short-term care. Short-term care is called ‘respite care’.

What types of residential care does HammondCare provide?

HammondCare caters to a variety of care needs. For residents with lower care needs, we provide less intensive care and support. Assistance is provided with meals, personal care, showering and housekeeping, depending on your individual needs. For residents with higher care needs, we provide a high level of care and support. People needing these facilities usually have a greater degree of frailty and need continuous nursing care, or have advanced dementia.

Residential respite care provides short-term care. To access any service, either respite or permanent residential care, an assessment of care needs will need to be done by a government recognised assessor (called ACAT in NSW). If approved by the Aged Care Assessment Team a total of 63 days of respite care is available each financial year. However, respite care may not always be available at short notice. Where possible HammondCare encourages a minimum of two weeks respite at a time and is happy to discuss your respite care options with you Residential respite care is often used on a planned basis for family carers to have a break from home caring.

Depending on the facility, respite care may also be available on an emergency basis, for example if a family carer becomes suddenly ill. However, respite care may not always be available at short notice.

What services do HammondCare residential care homes provide?

All residents are provided with assistance in obtaining medical and other health services as required. (You have the right to choose your medical practitioner. The service can arrange this for you if you wish.) If you require specialist services we will help arrange this for you. This may include, but is not limited to, physiotherapy, occupational therapy, optometry and medical specialist consultations.

As part of creating a domestic and familiar environment, we encourage each resident to bring a selection of their own furnishings for their room. This might include some familiar furniture and special mementos, which add to the sense of belonging we aim to create for each resident.

Are there any fees or charges?

At HammondCare, we provide the highest possible quality of care to all people with an assessed need, regardless of their financial circumstances. This means that your financial situation will not affect finding a place at HammondCare.

For more information about Residential Care fees please refer to the My Aged Care website or call 1800 776 112.

Do you have residential care options for people with dementia?

HammondCare are leaders in dementia care both within Australia and internationally. Our unique Model of Care focuses on individualised resident engagement and has been carefully honed to facilitate optimal care for people with dementia.

HammondCare is supported by the Dementia Centre research group who ensure that the latest research on dementia care translates into everyday practice. On top of this, HammondCare’s cottage model is recognised internationally as being a premiere design for assisting and empowering people with dementia.